Website Terms of Use

The following applies for the use of the web site and the services being promoted and sold on such website. TrenEcuador is not liable for damages, loss or adverse situations related with the use of the website information. You use TrenEcuador web site at your own risk. Tren Ecuador is always updating content and tries to ensure that the website contents are accurate, however we do not warrant that information displayed on the website is updated or complete.


TrenEcuador is neither liable and will not accept liability for actions, loss or adverse situations due to the use of information linked from other websites, information displayed and/or linked by others on social media (Facebook, Twitter and others) regarding services, promotions or special offers. Services, promotions or special offers displayed on our social media is subject to change without prior notice.


Services, promotions or special offers as well as their availability displayed on our website might change without prior notice. Purchases made on-line are not warranted unless a full payment is made, therefore availability on-line might change all the time. For on-line payments, you are responsible of the proper and legal use of your credit card as well as the security code that might be requested by your bank when buying online. Please note our web site only accepts credit cards. Debit cards are not accepted.


All names, images, videos and content displayed on our website are property of Ferrocarriles del Ecuador Empresa Pública EP and its commercial brand TrenEcuador.


TrenEcuador is an Associate Member of the United States Tour Operators Association. However, TrenEcuador is NOT a participant in the USTOA $1 Million Travelers’ Assistance Program and is not held by USTOA to certain other standards required of Active Members.

Tren Ecuador - Contacto



ECUADOR 1800 TRENES 873637

USA 888 LUX RAIL 5897245

TRAVEL AGENCIES +593 2 265-0421



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